Great Dealer Profits: April 2005

Wednesday, April 27, 2005

Big Paychecks and Dealer Profits

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Dombecky.com

It's good to see you again :-), as if I can see you.

How's that script coming? I guess we did call it a word path. Well, how's that word path coming?

Let's talk about how prospecting can change everything about your business.

There are going to be times in your business or have been times in your business, where you're not going to have as much for traffic as you would like to.

A major benefit of getting your prospecting efforts to become part of your daily activities is that these lulls will become less and less.

In fact, instead of peaks and valleys your business will be more like an upward sloping graph.

Take a simple piece of data that the average family who comes into your dealership owns 2.3 vehicles.

If you labor, under the correct knowledge, that every person you speak with his potentially controlling more vehicles than the one you're looking at, or the one you're talking about, you will naturally ask about the other vehicles.

Think about it this way: If you are talking to one of your friends about their children, and only ask about the oldest one you would be missing a lot of information.

If there was more than one child, you also give the impression that you might not care about the other ones.

This can be a very subtle impression, but it is still there.

You would never want one of your customers to think that you didn't care about, or you didn't wish to offer your professional services to all of their vehicles.

If we didn't ask about those other vehicles, that is exactly the impression that we would risk making.
It's really just a matter of how you look at that number.

The 2.3 vehicles per family is going to be there, regardless of how you see that you can use it.

The trick is taking any bit of information that you have in seeing it as an opportunity to support the efforts that you're making in building your business.

Business is run on money; we make our money in this business by selling vehicles to people.

If you can sell the same amount of vehicles by dealing with less people, you’re better off. Your customers are better off as well.

It doesn't take any more time or effort to develop a relationship with a person who owns 15 vehicles, versus one that just owns one.

So the bottom line is, you can devote more of your effort to the owners of those vehicles, if you have less of them per vehicle sold.

Now please don't mistake this is me telling you, "You just need to go out and look for people who own multiple vehicles".

That's not it at all. What you need to understand from this is the average sales consultant, does the opposite.

The average sales consultant thinks that most of his or her customers just own one vehicle, because they never find out about the other ones.

And even worse, the customer gets the impression that they need to go somewhere else to replace the other vehicles!

This is lose, lose to the max

Tuesday, April 26, 2005

Prospecting

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My how time flies when we're having fun!
It seems like only yesterday we were talking about prospecting.
Let's recap a couple of key points that will make your efforts bear more fruit.
Point number one:
Revisit your numbers; you now have an idea of the exact effort that you need to make on a daily basis to achieve all that you want from this business.The next thing you need to do is plan every day to do that.My suggestion is start the day off prospecting. Get into the habit of determining your prospecting efforts that day, get them taken care of first and you'll be successful at building your business.
Point number two:
Keep the phrase, "Who do you know," at the top of your mind. This single phrase can make you more money than you'll ever make by just prospecting or just waiting on floor traffic alone.Remember, when you ask somebody that question, it also puts a take in their memory that you would like to know if they knew somebody looking for another vehicle. So the chances of them calling you, even when you're not asking at that moment are greatly enhanced.Always make a personal thank you for any referral, whether you sell the vehicle or not.